Frequently Asked Questions
Find quick answers to the most common questions about Platinum Journey Tourism LLC. From booking tours and visas to desert safaris, dhow cruises, and attraction tickets, our FAQs are here to guide you.
1. What services does Platinum Journey Tourism LLC offer?
We provide complete travel solutions, including desert safaris, dhow cruises, city tours, hotel bookings, visa assistance, and attraction tickets all under one roof.
2. How can I book a tour with Platinum Journey Tourism LLC?
You can book directly through our website, contact us via email or phone, or reach out to our team on WhatsApp for quick assistance.
3. Do you arrange airport transfers in Dubai?
Yes, we offer private and shared airport transfer services to ensure your arrival and departure are hassle-free.
4. Is visa assistance available through Platinum Journey LLC?
Absolutely! We provide UAE tourist visa services with simple documentation and quick processing times.
5. Are your desert safari packages customizable?
Yes, we have different safari packages, including morning, evening, and overnight options. You can also customize according to your preferences.
6. How do I make payments for bookings?
We accept multiple payment methods, including credit/debit cards, bank transfers, and secure online payment gateways.
7. Can Platinum Journey Tourism LLC arrange group tours?
Yes, we specialize in handling both individual and group bookings, ensuring a smooth experience for families, friends, or corporate trips.
8. What is your cancellation policy?
Cancellations made 24 hours before the tour are usually eligible for a full refund. Some services may have different policies, which we explain at the time of booking.
9. Do you provide tickets for Dubai attractions?
Yes, we offer tickets for top attractions such as Burj Khalifa, Dubai Frame, Atlantis Aquaventure, Ferrari World, and more.
10. Why should I choose Platinum Journey Tourism LLC?
With years of experience, trusted service, and a customer-first approach, we guarantee comfort, convenience, and unforgettable travel experiences.
